About Us Palintest USA is a world leading supplier of water analysis equipment to many countries and companies around the world. We are completely dedicated to your total satisfaction. If you have any suggestions, please e-mail us at info@palintestusa.comPrices quoted on the internet are subject to alteration without notice except where otherwise stated. Palintest reserves the right, after acceptance of an order, to increase the price of the goods at any time before delivery by notice to the buyer. In such an event, the buyer may cancel the order. Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. If you wish to order products from different sections, always click on the "Sections" icon, NEVER the back button as items may be lost from your cart. NEW CUSTOMERS: If you are a new customer, the payment options are: payment by debit or credit card (we accept Visa, Mastercard, AMEX and Discover), or you can choose to send your credit or debit card details separately via phone or fax. If you would like to open up an account with us, please contact us to obtain a new customer account form.EXISTING CUSTOMERS: If you are an existing customer, the payment options are: invoice with order (stating your customer account number), payment by debit or credit card (we accept Visa, Mastercard, AMEX and Discover), or you can choose to send you credit card details separately via phone or faxl. Customers are normally invoiced on the date of shipment and payment is due within 30 days of invoicing. Shipping And Handling Palintest ships UPS or Fed Ex unless otherwise stated. Hazardous materials are shipped according to applicable transportation regulations. Carriers may add additional freight charges for handling/transporting these materials. Delivery is complete when Palintest places the shipment with the carrier, and risk of loss or damage in transit is the responsibility of the buyer. Whilst every precaution is taken in packing goods, no liability can be accepted for loss, breakage or other damage to goods during transit. Palintest reserves the right to back order goods unless the buyer expressively states otherwise. Back orders will be invoiced separately. North American shipping and handling charges do not apply to Alaska or Hawaii; please contact us about shipping charges for these destinations. Delivery Schedule We will normally send your order to you in 7 business days. International orders are generally received in under 14 days. Freight charges are as follows:Price of Merchandise Ordered: $0-24.99 Delivery cost: $7.00Price of Merchandise Ordered: $25-49.99 Delivery cost: $9.00Price of Merchandise Ordered: $50-199.99 Delivery cost: $11.00Price of Merchandise Ordered: $200-499.99 Delivery cost: $16.00Price of Merchandise Ordered: over $500 Delivery cost: $21.00Palintest is not liable for failure to deliver by such dates or for any damage or loss arising directly or indirectly out of delay in delivery or out of non-delivery. Orders may be suspended or cancelled as a result of any contingency beyond Palintest's control such as strike, lock-out, fire, accident, prohibition of export or import, Government decree or requirements, war or civil disturbances interfering with manufacture or delivery, shortage of raw or packing materials, receivership or imminent liquidation of the buyer. Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Reaching Us If you need to reach us, please email us on info@palintestusa.com. If you have questions about Palintest products, ordering, shipping information or specific procedures, call our customer service representatives on 800-835-9629. Alternatively, you can fax us at (859) 341 2106 or write to us at 21 Kenton Lands Road, Erlanger, Kentucky 41018, USA. Privacy Policy Palintest do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Please see our website for Palintest's full privacy policy.
Prices quoted on the internet are subject to alteration without notice except where otherwise stated. Palintest reserves the right, after acceptance of an order, to increase the price of the goods at any time before delivery by notice to the buyer. In such an event, the buyer may cancel the order.
NEW CUSTOMERS: If you are a new customer, the payment options are: payment by debit or credit card (we accept Visa, Mastercard, AMEX and Discover), or you can choose to send your credit or debit card details separately via phone or fax. If you would like to open up an account with us, please contact us to obtain a new customer account form.
EXISTING CUSTOMERS: If you are an existing customer, the payment options are: invoice with order (stating your customer account number), payment by debit or credit card (we accept Visa, Mastercard, AMEX and Discover), or you can choose to send you credit card details separately via phone or faxl. Customers are normally invoiced on the date of shipment and payment is due within 30 days of invoicing.
Price of Merchandise Ordered: $0-24.99 Delivery cost: $7.00
Price of Merchandise Ordered: $25-49.99 Delivery cost: $9.00
Price of Merchandise Ordered: $50-199.99 Delivery cost: $11.00
Price of Merchandise Ordered: $200-499.99 Delivery cost: $16.00
Price of Merchandise Ordered: over $500 Delivery cost: $21.00
Palintest is not liable for failure to deliver by such dates or for any damage or loss arising directly or indirectly out of delay in delivery or out of non-delivery.
Orders may be suspended or cancelled as a result of any contingency beyond Palintest's control such as strike, lock-out, fire, accident, prohibition of export or import, Government decree or requirements, war or civil disturbances interfering with manufacture or delivery, shortage of raw or packing materials, receivership or imminent liquidation of the buyer.
